1. PROCEDURE OF DATA COLLECTION
Tutolk Ltd. gathers data and information that can be categorised into the following three primary sections:
1.1 Voluntary Information Provision to Tutolk When our website is utilised for service or services booking, we may request and gather: • Identity Details: Name (first and last), passport particulars, address, contact number, email, and so on. • Profile Details: Profile photo in addition to the aforementioned information. • Payment Details: Financial details, like bank account specifics, credit or debit card data for payment completion and holding this information until the payment is debited from your account. • Account Details: Various personal data pieces, for example, first and last names and email address. These personal details also assist us in adhering to our legal responsibilities.
1.2 Necessary Information: Payment Services For compliance with relevant laws and to enable Tutolk.com Payment Services usage, the Payments Data Controller has the right to gather payment details, like bank account or credit card information. Additionally, you might be asked to provide further details such as identity verification.
1.3 Automatic Data Acquisition from Tutolk.com and Payment Services Usage Tutolk Ltd collects data about the services utilised and the usage method each time Tutolk.com site and Payment Service are used; this includes personal details, geo-location, payment transaction details, device, and usage information.
1.5 Third Parties Data Collection by Tutolk We have the right to gather information (including personal details) about you from third parties and other sources (including payment services) and combine it with data obtained through Tutolk.com. Tutolk.com will be exempt from responsibility for any third party's processing and/or disclosure of personal data provided to us.
2. YOUR PRIVILEGES
You can utilise any of the rights specified in this section by reaching out to us at hello@Tutolk.com. Kindly note, we might ask for your identity verification before proceeding with your request.
4. DATA SAFEGUARDING
Tutolk.com is committed to protecting your information from unauthorised access; hence, we are consistently implementing and updating our technical, administrative, and physical security measures.
5. PRIVACY ISSUES: CONTACT INFORMATION
For all queries about your personal data use by Tutolk Ltd., including data collection and processing and/or the correction, blocking, deletion of data and/or the repeal of permissions, email us at firstname.lastname@example.org or write to us at Tutolk Ltd., Lower Third Floor Evelyn Suite, Quantum House 22-24 Red Lion Court, London, United Kingdom, EC4A 3EB.
6. CHILDREN'S PRIVACY
We do not knowingly gather or solicit personal information from anyone under the age of 13 or knowingly allow such individuals to use our services. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. If we discover that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information promptly.
7. DATA RETENTION
Tutolk Ltd. retains personal data only as long as necessary for the purposes outlined in this policy, including satisfying any legal, accounting, or reporting requirements. When we no longer have an ongoing legitimate business need to process your personal data, we will either delete or anonymise it.
8. INTERNATIONAL DATA TRANSFER
9. LINKS TO OTHER WEBSITES